Frequently Asked Questions
Everything you need to know about your 1975 Official Store orders, shipping, and exclusive merchandise.
How long will it take for my order to ship?
Standard domestic orders typically ship within 3-5 business days. Please note that pre-order items or limited edition vinyl and apparel will have specific shipping timelines listed on the individual product pages.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by country. Please be aware that international customers are responsible for any customs duties or import taxes incurred upon arrival.
What is your return policy for merchandise?
We accept returns on unworn and unwashed apparel within 30 days of delivery. Please note that limited edition physical media, such as signed CDs or vinyl, are final sale unless they arrive damaged.
How can I track my package?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I ensure I get the right size for apparel?
A detailed size guide is available on every product page. We recommend comparing these measurements against a similar garment you already own to ensure the perfect fit, as our fits can vary between oversized and standard silhouettes.